VegaCore
BSS / OSS Platform for ISPs

A Modern OSS/BSS
Platform for Network Operators.

VegaCore unifies customer management, billing, RADIUS/AAA, service provisioning, support, reporting and network operations into one powerful BSS/OSS platform built for ISPs.

CRM & Customer ManagementBilling & BRMRADIUS / AAASupport & Operations
app.vegacore.co.za
● LIVE
VegaCore
VegaCore Dashboard
Platform Modules

Everything Your ISP Needs.
One Core.

VegaCore replaces fragmented tools with a single integrated platform. Every module works together, sharing data in real time across your entire operation.

Core

Customer Lifecycle Management

Full lifecycle management — onboarding, service changes, account history, and retention all in one place.

Core

Billing & Revenue Management

Automated recurring billing, payment collection, invoice generation, and arrears management at scale.

Core

RADIUS / AAA

Built-in RADIUS server for subscriber authentication, authorisation, and accounting — no third-party tools needed.

Service Management

Provision, modify, and suspend services with automated workflows and direct MikroTik integration.

Support Desk

Integrated ticketing with SLA tracking, escalation rules, and complete customer communication history.

Network Operations

Real-time device monitoring, link status alerts, and fault detection in under 30 seconds.

Reporting & Analytics

Executive dashboards and operational reports across revenue, network health, and subscriber metrics.

Automation & Workflows

Automate suspensions, activations, notifications, and complex provisioning sequences at scale.

All modules share one unified data layer — no sync, no silos, no duplication.

One Platform. Complete Control.

Everything You Need to
Run Your ISP Smarter

From customer management to network monitoring and billing, VegaCore brings everything together so you can operate efficiently and grow with confidence.

  • Automate provisioning & user management
  • Monitor networks in real-time
  • Simplify billing & payments
  • Improve customer support
  • Make data-driven decisions

Customer Details

JD

John Doe

john@example.com

+27 71 123 4567

StatusActive
PlanPremium 50Mbps
BalanceR0.00
Due Date25 May 2024

Invoices

Invoice #INV-2024-00125

AmountR48.99
StatusPaid
Due Date25 May 2024

Bandwidth Usage

Pro ▾
78%
Download
321 Mbps
Upload
84 Mbps
Total
405 Mbps
How It Works

From Signup to Service Activation.
Fully Automated.

VegaCore handles every step of the subscriber journey — from the moment a new customer is created to the moment they go live on your network.

CRM
01

New Customer Signup

Customer is created with contact details, address, ID verification, and account preferences.

Service Management
02

Package Assigned

A service package is selected with speed tier, data cap, pricing, and billing cycle.

Network Ops
03

Service Provisioned

VegaCore automatically provisions the service on your MikroTik or PPPoE infrastructure.

RADIUS / AAA
04

RADIUS Enabled

Authentication credentials are pushed to the built-in RADIUS server. Subscriber goes live immediately.

BRM
05

Invoice Generated

First invoice is created automatically and payment is collected on the configured billing date.

Monitoring
06

Live & Monitored

Session data, bandwidth usage, uptime, and faults are tracked in real time from day one.

The entire workflow above runs automatically. Your team focuses on growth, not admin.

See It In Action
Performance & Scale

Built for Performance.
Designed for Growth.

99.9%
Platform Uptime
<30s
Issue Detection
500+
ISPs Empowered
24/7
Expert Support

Why VegaCore?

Built for ISPs, by ISP experts
Scalable for networks of any size
Secure, reliable & always available
Local support with global standards
The Transformation

Replace Disconnected Tools
With One Connected Platform.

Most ISPs run on a patchwork of spreadsheets, standalone billing tools, and separate RADIUS configs. VegaCore replaces all of it.

Without VegaCore

The Old Way

  • Multiple disconnected spreadsheets and siloed databases
  • Manual billing with late-payment chasing and revenue leakage
  • No centralised subscriber history or service record
  • RADIUS configured separately with no operational link
  • Support requests lost in email threads and WhatsApp groups
  • Zero real-time network visibility until customers complain

With VegaCore

The Modern Way

  • Unified BSS/OSS dashboard — one source of truth for your entire ISP
  • Automated recurring billing, collections, and arrears management
  • Complete customer profiles with full service, invoice, and support history
  • Built-in RADIUS/AAA server — subscriber goes live the moment you activate
  • Integrated support desk with SLA enforcement and ticket tracking
  • Live network monitoring with automated fault alerts under 30 seconds

80%

Reduction in manual admin work

Faster new subscriber activation

Zero

Revenue lost to unbilled services

The Platform Architecture

Your ISP Operations
Command Centre.

Three integrated layers. One platform. Complete operational control over every part of your ISP.

Customer Layer

Connect

Bring every subscriber, service, and interaction together in one searchable, complete record. No silos, no gaps.

  • Full subscriber & customer CRM
  • Self-service customer portal
  • Communication & notification history
  • Service & contract lifecycle management
Network Layer

Control

Manage your entire network and service layer from a single interface — from RADIUS to PPPoE provisioning and device health.

  • Built-in RADIUS / AAA server
  • MikroTik & PPPoE provisioning
  • Hotspot & captive portal management
  • Real-time device & link monitoring
Business Layer

Operate

Run your ISP efficiently with automated billing, support workflows, and the data visibility to make confident decisions.

  • Automated billing & debt collection
  • Integrated support desk & SLA tracking
  • Executive reporting & dashboards
  • Workflow automation at scale
Request a Platform Demo

No commitment required. See VegaCore live in 30 minutes.

Pricing

Simple. Transparent. Flexible.

Pay only for your active subscribers. The more you grow, the lower your rate.

Starter

0 – 500 subscribers

R 3,500

max per month at upper band

R 7.00 per active subscriber / month

Growth

501 – 1,000 subscribers

R 6,000

max per month at upper band

R 6.00 per active subscriber / month

Most Popular

Scale

1,001 – 3,000 subscribers

R 15,000

max per month at upper band

R 5.00 per active subscriber / month

Business

3,001 – 5,000 subscribers

R 20,000

max per month at upper band

R 4.00 per active subscriber / month

Enterprise

5,001 – 10,000 subscribers

R 35,000

max per month at upper band

R 3.50 per active subscriber / month

Carrier

10,001 – 50,000 subscribers

R 150,000

max per month at upper band

R 3.00 per active subscriber / month

Telco

50,001 – 100,000 subscribers

R 200,000

max per month at upper band

R 2.00 per active subscriber / month

Included in every plan

99.9% Uptime SLA
SA-Based Support
Free Onboarding
Regular Updates
Customer Portal
POPIA Compliant

Building something bigger?

Our SA-based team will design a custom solution for your network.

All prices exclude VAT. Billed monthly based on active subscribers. See FAQ →

Get Started Today

Ready to Modernise Your ISP Operations?

Our SA-based engineers will deploy, configure, and onboard VegaCore on your infrastructure — so you are fully operational in days, not months.

01

Choose a Plan

Select the plan that matches your subscriber base, or contact us for a custom Enterprise quote.

02

We Deploy VegaCore

Our engineers deploy and configure VegaCore on your infrastructure, fully set up for your network.

03

Go Live in Days

We onboard your team, migrate your data, and have you fully operational — typically within a week.

FAQ

Frequently Asked Questions

Can't find your answer? Contact our team.

Contact Us

Request A Demo

Our team is based in South Africa and typically responds within one business day.

VegaVision support team

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